Support

Email support@duckaby.com. A person reads every message, and we aim to reply within 2 days.

Please tell us your phone model and what you tapped. Don’t send health details or your family invite link — we don’t need them.

Common questions

How do I add my partner?

Settings → Family → Share invite. On their phone, open Duckaby, choose “Join with an invite” and paste the link.

I got a new phone. Where’s my data?

Data lives on the phone. If you were in a family, join again with the invite on the new phone and the shared baby log syncs back. Private health notes that were never shared stay on the old phone.

Is this medical advice?

No. Duckaby is a notebook and planner, not a diagnosis tool or a safety monitor. If you’re worried, call your clinician; in an emergency call 911.

Refunds

See the refund policy.